Frequently Asked Questions

Sparkle LLC – FAQ

1. What areas do you serve?

Sparkle LLC is based in Minneapolis–Saint Paul area and serves nearby communities in the Twin Cities region.

2. What types of cleaning services do you offer?

We offer a wide range of cleaning solutions, including:

• Residential cleaning: regular upkeep and deep cleans

• Commercial cleaning: offices, retail spaces, schools, etc.

• Specialized cleaning: hospital-grade disinfection, high-touch surface sanitation, post-construction cleanup

• Move-in/out cleaning

• Electrostatic disinfecting

• Carpet cleaning

• Kitchen and bathroom “resets”

• Virtual, personalized cleaning consultations

• Add-on services starting from $10

  
  

  List of add on services

• Window Cleans(ground level) $10 per window

• Outdoor touch ups - $75

• Carpet Clean

• Tile & Grout $2 Per SQ FT

• Dishes - $25

• Laundry - $25 per load

• Refrigerator Deep Clean - $50

• Oven Deep Clean - $50

• Light fixture deep clean - $25

• Baseboard deep clean - $50

• Wall Clean - $50

• Organization - $50

• Pet waste removal - from $15

  
  
  
  

3. What is electrostatic disinfecting?

Electrostatic disinfecting is a rapid and effective method that charges disinfectant droplets to wrap around and coat surfaces, including hard-to-reach areas helping eliminate germs throughout schools, daycares, offices, and more.

4. What products do you use and are they safe?

Yes. We use eco-friendly, non-toxic cleaning products that are safe for families, pets, and the planet.

-Simply Green (All Purpose Cleaner)

-Vinegar

-Lemon

-Baking soda

-Pumice stone

-Hospital Grade Disinfecting Tabs

5. Are your staff trained and insured?

Absolutely. Our team consists of trained, fully background-checked, insured professionals who abide by CDC and OSHA health standards.

6. Who founded Sparkle LLC, and what is the company’s mission?

The company was founded by Maya Konneh, a Black, woman-owned business owner whose background spans dining services, healthcare, and childhood education. She emphasizes quality, integrity, sustainability, and customer satisfaction in building a legacy of cleaner, healthier spaces.

7. How can I get a quote and book services?

You can request a free, personalized price estimate using our online form. Once approved, we secure your preferred booking slot via our calendar.

8. What are your prices?

• Kitchen Reset: 2 hours for $125

• Bathroom Reset: 2 hours for $125

• Add-on services from $10 per additional service

  
  
  
  

  9. What's the difference between regular maintenance clean and deep clean?

  
  

  When a space hasn’t been cleaned for 30 days or more, we consider it a deep cleaning rather than a regular maintenance clean. This is because dust, dirt, and buildup naturally accumulate over time, and it takes more time, products, and attention to detail to bring everything back to a fresh and healthy standard.

  
  

  After the initial deep clean, we can move you to a regular maintenance schedule, which helps keep your space consistently clean and prevents buildup from returning.

  
  

  This way, you’ll save money long-term and your space will always stay fresh.

  
  

  Regular Maintenance Cleaning

  This is the routine cleaning that keeps a space looking tidy and presentable day-to-day. It’s focused on visible surfaces and high-traffic areas.

• ✅ Dusting surfaces

• ✅ Sweeping, vacuuming & mopping floors

• ✅ Wiping counter tops & tables

• ✅ Sanitizing high-touch areas (light switches, doorknobs, handles)

• ✅ Cleaning bathrooms (toilets, sinks, mirrors)

• ✅ Taking out trash

• ✅ General tidying (straightening items, light organizing)

  Purpose: Keeps spaces consistently clean and fresh, prevents buildup, and maintains a healthy environment.

  
  

  Deep Cleaning

  This is a thorough, detailed clean that goes beyond the surface. It targets dirt, grime, and hidden buildup that isn’t covered in regular maintenance.

• ✨ Scrubbing baseboards, walls, and doors

• ✨ Cleaning inside appliances (oven, fridge, microwave)

• ✨ Dusting blinds, and ceiling fans

• ✨ Sanitizing toys, play areas, or classroom materials (for daycares)

• ✨ Cleaning behind/under furniture & appliances

• ✨ Descaling bathroom fixtures & scrubbing grout

  Purpose: Restores freshness, removes buildup, and creates a healthier, “like-new” environment.

  
  
  
  

10. Do you offer a referral program?

Yes! Refer a friend and you’ll both get $20 off your next cleaning.

11. Where are you located, and what are your business hours?

Address: 330 S Second Ave, Suite 200, Minneapolis, MN 55401

Hours:

• Monday–Saturday: 8 am – 6 pm

• Sunday: 2 pm – 6 pm

  
  

Customer Testimonials

• “Sparkle LLC did an incredible job deep cleaning our home before we welcomed our newborn… left the whole place spotless and smelling fresh.” — Brianna T., Brooklyn Park

• “I’ve hired other cleaners before, but Sparkle LLC is on a whole different level… punctual, professional…” — Mark D., Crystal, MN

• “We run a busy daycare center…and since partnering with Sparkle LLC, we’ve seen fewer sick days… they genuinely care.” — Tamara J., Little Steps Learning Center

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