Frequently Asked Questions

Sparkle LLC – FAQ

1. What areas do you serve?

Sparkle LLC offers cleaning service in

Minneapolis, MN and Sioux Falls, SD

2. What types of cleaning services do you offer?

We offer a wide range of cleaning solutions, including:

• Residential cleaning: regular upkeep and deep cleans

• Commercial cleaning: hospitals, offices, retail spaces, schools, etc.

• Specialized cleaning: hospital-grade disinfection, high-touch surface sanitation

• Senior Home Care Service

• Move-in/out cleaning

• Electrostatic disinfecting

• Carpet cleaning/Floor Care

  
  

  List of add on services

• Window Cleans(ground level) $5 per window

• Outdoor touch ups - $75 and up

• Carpet Clean $55 per room

• Dishes - $25 and up

• Laundry - wash & fold $20 per load

• Refrigerator Deep Clean - $50

• Oven Deep Clean - $50

• Light fixture deep clean - $10 per item

• Baseboard deep clean - $15-20 per room(condition based)

• Wall Clean - $15 per room

• Organization - $50 and up

  
  
  
  

3. What is electrostatic disinfecting?

Electrostatic disinfecting is a rapid and effective method that charges disinfectant droplets to wrap around and coat surfaces, including hard-to-reach areas helping eliminate germs throughout schools, daycares, offices, and more.

4. What products do you use and are they safe?

Yes. We use eco-friendly, non-toxic cleaning products that are safe for families, pets, and the planet.

-Simply Green (All Purpose Cleaner)

-Vinegar

-Athos Cleaning Products

-Lemon

-Baking soda

-Pumice stone

-Hospital Grade Disinfecting Tabs

-Zep Wall Cleaner

-Zep Oven Cleaner

5. Are your staff trained and insured?

Absolutely. Our team consists of trained, fully background-checked, insured professionals who abide by CDC and OSHA health standards.

6. Who founded Sparkle LLC, and what is the company’s mission?

The company was founded by Maya Konneh, a Black, woman-owned business owner whose background spans dining services, healthcare, and childhood education. She emphasizes quality, integrity, sustainability, and customer satisfaction in building a legacy of cleaner, healthier spaces.

7. How can I get a quote and book services?

You can request a free, personalized price estimate using our online form. Once approved, we secure your preferred booking slot via our calendar.

8. What are your prices?

(We offer team clean for fast turnaround)

• Request a personalized quote

9. What's the difference between regular maintenance clean and deep clean?

• When a space hasn’t been cleaned for 30 days or more, we consider it a deep cleaning rather than a regular maintenance clean. This is because dust, dirt, and buildup naturally accumulate over time, and it takes more time, products, and attention to detail to bring everything back to a fresh and healthy standard.

• After the initial deep clean, we can move you to a regular maintenance schedule, which helps keep your space consistently clean and prevents buildup from returning.

This way, you’ll save money long-term and your space will always stay fresh.

Standard Home Cleaning Includes:

• Sweep & Mop Floors

• Light Dusting

• Vacuum Carpets

• Empty Trash

• Clean Mirrors

• Vacuum Hallways &Staircases

BATHROOMS​

• Counter-tops

• Toilets

• Outsides of Bathroom Cabinets

• Sinks

• Showers

• Bath Tubs

• Mirror 

• Floor Clean

KITCHEN​

• Kitchen Cabinets (outside)

• Fridge (outside)

• Counter tops

• Appliances wipe/dusting

• Sinks

• Stovetop

• Dishes (extra fee)

• Microwave (in & out)

• Oven (outside)

• Stainless Steel Shine

• Dishwasher (outside)

BEDROOMS

• Make Beds

• Surface dusting

• Vacuum/Mop

• Organization available (extra fee)

Home Deep Cleaning

Deep Cleaning covers everything in the standard package, plus some extra stuff.

• Baseboard & Corner Detail Cleaning

• Light Switches and Door Knobs

• Spot Clean Walls

• Doors

• Sanitize All Surfaces

• Extra Attention to Detail

• Underneath and behind Furniture 

• Inside Cabinets

Add On Service​​

• Window Cleans(inside) $5per window

• Pet Hair Removal $20

• Outdoor touch ups - $75 and up

• Pet Waste Clean Up $15

• Carpet Clean (request quote)

• Dishes - $25 and up

• Laundry - wash & fold $25 per load

• Refrigerator Deep Clean - $50

• Oven Deep Clean - $50

• Light fixture deep clean - $10 per item

• Baseboard deep clean - $15-20 per room(condition based)

• Wall Clean - $15-20 per room(condition based)

• Organization - $50 and up

  
  

10. Do you offer a referral program?

Yes! Refer a friend and you’ll both get $20 off your next cleaning.

11. Where are you located, and what are your business hours?

Sparkle LLC currently does not have a storefront; we serve customers at their homes and businesses.

Hours:

• Monday–Saturday: 8 am – 6 pm

• Sunday: closed